We ship everything with tracking using Canada Post, Purolator, UPS, FedEx, Canpar, Loomis Express or DHL.
For Canadian customers expected delivery is between 1 to 7 business days.
For USA customers expected delivery is between 1 to 2 weeks.
For International customers expected delivery is between 2 to 4 weeks.
Local pickup is available, but you must notify us ahead of time so we can put the item aside for you. We have a pickup counter in Brossard, Quebec. We don’t charge a handling fee if you do a local pickup.
Returns & Replacements
Items must be returned within 14 days of receiving the item to obtain a FULL refund.
Returned items must be in the original packaging with all the items included by the manufacturer (all manuals, accessories and bonus material).
Restocking fees will be charged if the returned item is not in a resalable condition.
Buyers are responsible for the return postage.
There is no refund on these items if the original factory seal has been opened or removed: Video Games, Software, Movies & Videos, Music CD’s and LP’s, Blank Media, Batteries and Office Supply Consumables (Ink, Toners, etc.).
There are no refunds on service fees, delivery fees, custom fees, installation fees, books and magazines.
After the 14 days please contact the manufacturer for warranty repair or replacement.
